Delivery & returns

Delivery

We are committed to providing you with a fast and reliable delivery experience for your orders on deenpills.com. Here are the details of our delivery policy:

Delivery Time: Your order will be delivered within an estimated 3 to 5 business days from the shipping date.
Delivery Charges: Standard delivery charges are set at €5.99 for all orders. This amount will be added to your total during checkout.
Order Tracking: Once your order has been shipped, you will receive a confirmation email containing the tracking details of your package. You will be able to follow its status until its delivery.

Returns

We want you to be completely satisfied with your purchases from deenpills.com. Here is our return policy:

Return Period: You have up to 30 days from the date of receipt to return an item, if you are not satisfied with your purchase.
Return Conditions: To be eligible for return, the item must be unused and in the same condition as you received it. It must also be in its original packaging.
Return Costs: Shipping costs for returning the item are your responsibility, unless the return is due to our error (for example, you received an incorrect or defective item).

Return Process

To return an item, please contact our customer service at info @deenpills.com . Provide your order number, details of the item you wish to return and the reason for the return. We will then provide you with the necessary instructions for making the return.

Once we have received and inspected the returned item, we will notify you whether your refund has been approved or rejected. If approved, the refund will be processed and credited to your original payment method within a few days, in accordance with your bank or credit card issuer's processing policies.

Contact us

If you have any questions regarding our shipping and returns policy, please do not hesitate to contact us by email at info @deenpills.com . We are here to help you and answer all your questions.